Privacy Policy for SureSay

Last Updated: November 27, 2024

SureSay (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

By accessing or using SureSay, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

- Account Information: When you sign up, we collect your email address and name.
- Conversation Logs and Reflections: Information you voluntarily log in the app, such as conversation topics and reflections.
- Preferences: Your interests and settings to personalize your experience.

1.2 Automatically Collected Information

- Device Information: We collect details about your device, such as operating system, browser type, and device identifiers.
- Usage Data: Information about how you interact with the app, including feature usage and engagement metrics.
- Log Data: IP address, access times, and app performance data.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage, and personalize content.

2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our app and services.
- Personalize your experience by suggesting topics and activities.
- Analyze usage trends and improve app functionality.
- Communicate with you regarding updates, promotions, or support.
- Ensure security and prevent unauthorized access.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except as outlined below:

- Service Providers: We may share data with trusted third-party vendors to assist with app operations, such as hosting or analytics.
- Legal Compliance: We may disclose information if required by law or to protect our legal rights.
- Aggregated Data: Non-identifiable data may be shared for research, marketing, or statistical purposes.

4. Data Storage and Security

We are committed to protecting your data:

- Data Encryption: Your data is encrypted in transit and at rest.
- Access Controls: Only authorized personnel have access to your personal data.
- Data Retention: We retain your data only as long as necessary for the purposes outlined in this policy.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

- Access and Correction: You can request a copy of your data or correct inaccurate information.
- Data Deletion: You can request that we delete your personal information.
- Opt-Out: You can opt out of promotional emails by clicking the unsubscribe link.
- Data Portability: You may request to transfer your data to another service provider.

To exercise these rights, contact us at [support@suresay.app].

6. International Data Transfers

If you are accessing SureSay from outside Ireland, please note that your data may be transferred to and processed in Ireland. By using the app, you consent to such transfers.

7. Children’s Privacy

SureSay is not intended for children under 13, and we do not knowingly collect personal data from them. If we discover that a child under 13 has provided personal information, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this policy regularly. Continued use of SureSay after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [support@suresay.app]
Website: [www.suresay.app]